Cirrus AI
2025
An AI console operators actually want to live in.
Cirrus had powerful agent infrastructure and a console that nobody opened. We rebuilt it around the operator's day, not the data model.
What we walked into.
Operators were dropping into raw logs in Datadog because the in-app console couldn't surface what they needed. Activation on the platform was below 18%.
How we engineered it.
- 01
Shadowed eight customer ops teams for a week to map real workflows.
- 02
Designed a command-palette-first console with streaming traces and inline agent tuning.
- 03
Built on TanStack Start with server-sent events for real-time agent telemetry.
- 04
Shipped a public changelog and in-app onboarding tour built with Foundry DS.
Activation jumped from 18% to 64% in six weeks. Average session length tripled. Three enterprise customers cited the console as the reason they renewed.
"Sohnics designed for our operators, not our org chart. That's why it works."